Refund policy
Return & Refund Policy
We offer a 30-day return policy.
To be eligible for a return:
- The item must be unused and in its original condition.
- You must contact us before returning the item.
We offer a refund or replacement only if:
- The product arrives damaged
- The product is defective
- The product is not as described
We do not accept returns for:
- Change of mind
- Incorrect address provided by the customer
If your order is lost or does not arrive within 30 days, you may request a full refund.
To start a return or claim, contact us at futurenovalsoporte@gmail.com