Refund policy

Return & Refund Policy

We offer a 30-day return policy.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • You must contact us before returning the item.

We offer a refund or replacement only if:

  • The product arrives damaged
  • The product is defective
  • The product is not as described

We do not accept returns for:

  • Change of mind
  • Incorrect address provided by the customer

If your order is lost or does not arrive within 30 days, you may request a full refund.

To start a return or claim, contact us at futurenovalsoporte@gmail.com